Just like our BPN Trio subscription, users gain access to our Online Duty Manager Logbook, Guest Request Manager and Poststay email in order to support their daily operation. In addition, the Maestro Ensemble subscription allows access to our dedicated Solution Gallery module, providing access to hundreds of hotel inspection albums sorted into categories and tags for easier access.
Duty Manager Logbook
immediately communicate guest problems to all relevant departments for a speedy guest recovery before guest departure.
Guest Request Manager
eliminates unnecessary calls from your operator and automates the communication of guest requests to your Housekeeping and Engineering department for follow-up.
GRM Mobile App
a dedicated, simplified app for Housekeeping and Engineering associates, streamlining guest requests and work requests raised by hotel colleagues.
send automated, personalized follow-up emails to your guests, thanking them for their stay and asking for feedback before its too late.
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