Just like our BPN Trio subscription, users gain access to our Online Duty Manager Logbook, Guest Request Manager and Poststay email in order to support their daily operation. In addition, the Maestro Ensemble subscription allows access to our dedicated Solution Gallery module, providing access to hundreds of hotel inspection albums sorted into categories and tags for easier access. Duty Manager Logbook immediately communicate guest problems to all relevant departments for a speedy guest recovery before guest departure. Guest Request Manager eliminates unnecessary calls from your operator and automates the communication of guest requests to your Housekeeping and Engineering department for follow-up. GRM Mobile App a dedicated, simplified app for Housekeeping and Engineering associates, streamlining guest requests and work requests raised by hotel colleagues. Poststay Email send automated, personalized follow-up emails to your guests, thanking them for their stay and asking for feedback before its too late.
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Opera PMS is currently not supported by BPN Maestro. We are working on building an interface and are always looking for hotels to beta-test.Please contect us via hello@bpn-solutions you wish to discuss a sytem assessment for your PMS.
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